MM
Mamonare M

1 reviews | Active since Jul 2016

05 Jul 2016, 13:52

Unhappy mom to be , by Virgin Active

<p>My gynae has stressed the importance of my vigility due to my ill health, not putting pressure on my pelvis to help me carry full term. Currently I am 12 weeks pregnant and virgin active insist on penalizing me for cancellation of membership after 14months.. Is this legal for me to continue paying for services I'm not using! Is the penalty fair! Is this how much desperate they are to continue being rich at poor people's expense? Even their health. Had I have money I will sue.</p>

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Replies (2)
Virgin Active South Africa
Virgin Active South Africa's reply05 Jul 2016, 14:26
Official

Thank you for taking the time to talk to me.

We're sorry to hear that you need to cancel your membership, but glad that we were able to assist in resolving the matter.

We wish you all the best with your pregnancy and hope to see you back again.

Kind Regards,

Tracy-Lee

MM
Mamonare M's update06 Jul 2016, 14:31
Reviewer Update

Many thanks again Tracy... You were more than professional, again may I reiterate!!!

now I'm a happy client!!!