SM
Samantha M
1 reviews | Active since Feb 2015
29 May 2015, 16:18
Unfairly listed on ITC after cancelling contract
Please have the decency to respond to my below email.<br> <br> Regards<br> <br> Samantha Muller<br> ***<br> From: Samantha Muller <br> Sent: Wednesday 27 May 2015 6:54 PM<br> To: Accounts VA<br> Subject: Re: Bank details - ***<br> <br> Hi Cynthia<br> <br> I will not make payment until your superior contacts me and tells me why VA handed me over to MBD??<br> <br> I called VA (Portia) on 14.05.2015 to cancel my contract. Prior to that, I called about a month earlier to cancel and was told to \call back later on in the month to cancel"<br> <br> When I cancelled my contract on 14.05"
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Virgin Active South Africa's replyOfficial
01 Jun 2015, 15:26Hello willnotacceptit1,
I have tried to call to acknowledge and provide feedback on your Hello Peter post but to no avail.
On behalf of Virgin Active I would like to apologise for any frustrations caused to you during this time.
After taking a closer look at your profile, I picked up that you are a payer on another membership.
Please look out for my email providing more information on the matter.
Kindest regards
Robyn
I have tried to call to acknowledge and provide feedback on your Hello Peter post but to no avail.
On behalf of Virgin Active I would like to apologise for any frustrations caused to you during this time.
After taking a closer look at your profile, I picked up that you are a payer on another membership.
Please look out for my email providing more information on the matter.
Kindest regards
Robyn
Virgin Active South Africa's reply01 Jun 2015, 15:26
Official
Hello willnotacceptit1,
I have tried to call to acknowledge and provide feedback on your Hello Peter post but to no avail.
On behalf of Virgin Active I would like to apologise for any frustrations caused to you during this time.
After taking a closer look at your profile, I picked up that you are a payer on another membership.
Please look out for my email providing more information on the matter.
Kindest regards
Robyn
I have tried to call to acknowledge and provide feedback on your Hello Peter post but to no avail.
On behalf of Virgin Active I would like to apologise for any frustrations caused to you during this time.
After taking a closer look at your profile, I picked up that you are a payer on another membership.
Please look out for my email providing more information on the matter.
Kindest regards
Robyn