UNFAIR SERVICE

I HAVE CONTACTED VIRGIN ACTIVE MORE THAN 3 TIMES TODAY TO REQUEST CANCELATION I HAVE ONLY JOINED NOW FOR ABOUT 2 WEEKS AND DUE TO MY MEDICAL CONDITION I HAVE BEEN INFORMED THAT I CANNOT GYM, HOWEVER THE CONCULTANTS ADVISED THAT I HAVE TO PAY OVER R1000.00 CANCELLATION FEE WHICH I FEEL IS UNNACCEPTABLE AS ITS ONLY BEEN 2 WEEKS. I AM CANCELLING DUE TO A MEDICAL CONDITION AND NOT BY CHOICE I FEEL THAT THIS UNACCEPTABLE.