Unfair cancellantion policy

I joined Virgin Active in December 2014, with the Liberty-linked Own Your Life rewards. I was due for renewal of my membership in November, and decided to renew but now linking to Discovery Vitality. What was initially communicated to me was that at the end of my first year, I would revert to a month-on-month contract. 3 Months later, I call the call-centre to request cancellation of my membership. I am then told that I am on a full year contract and need to pay a cancellation fee of R600. The call centre directs me to the club, which gives me the same information. I was not made aware that by linking to Vitality, I now revert to a full year contract. In addition, the soft copy contract that I signed was never sent to me. If it had, I would have seen this condition and cancelled the contract in the 5 day cooling period. It seems as though no one is willing to assist and the club is not taking responsibility for the incorrect information that I was given. I will not pay a cancellation fee and believe the club/head office should waive this.