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Giuliana C
1 reviews | Active since Jan 2020
24 Aug 2020, 11:43
Unfair and inconsistent information on cancelation fee
When I first app**** for a membership in December 2019, at the Rosebank club, I was told that after 3 months using Virgin Active Club and if I decided to cancel it, any cancelation fee would be app****. So I have decided to cancel it now in August 2019 and I have to pay R3,000 to do so.
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Giuliana C's updateReviewer Update
25 Aug 2020, 09:24Another point that is not stated in the contract is the amount of cancelation fee. This allows Virgin Active to apply any amount as they wish. The result is the customer is seized and obliged to keep paying the club or pay a huge amount of money, in other words, it's a *******
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Giuliana C's update25 Aug 2020, 09:24
Reviewer Update
Another point that is not stated in the contract is the amount of cancelation fee. This allows Virgin Active to apply any amount as they wish. The result is the customer is seized and obliged to keep paying the club or pay a huge amount of money, in other words, it's a *******