1 reviews | Active since May 2012
Unexpectable Virgin Breach of Contract
I am a tenant at Cedar Square with my own shop. I moved in my new shop in January. Me and my 2 friends decided to start training at virgin active and finally use our contracts we never used in the last few years, but paying each month our fees. me and my best friends started training together as a trio. The staff is complaining for the last week that we are not allowed to train together. They are not my trainer not am i theirs and we train together to reach our goals. I found this to be in breach or your own contract as we undertake that we all know we are not allowed to train with a trainer that is not affiliated with your gym branch which is not the case. We all will cancel our contract and will inform the landlord of cedar square about the situation and will make sure this issue gets more attention of your double standards and staff who is harrasing us with for no reason as prior to this i had many other gym buddies at your gym since i can remember and be a contract holder for many years. I had trainers before at virgin so i have been supporting virgin for many years. <br> Please can someone get back to me asap. <br> Kind Regards<br> Diaan Daniels
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the inconvenience caused to you.
As per our discussion, I have addressed your concerns with the club general manager, Erin, and she will be contacting you shortly to set up a meeting.
Should you require any further assistance please feel free to contact me directly on ***.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for the inconvenience caused to you.
As per our discussion, I have addressed your concerns with the club general manager, Erin, and she will be contacting you shortly to set up a meeting.
Should you require any further assistance please feel free to contact me directly on ***.
Kindest regards
Robyn
