VJ
Victoria J

1 reviews | Active since Nov 2015

23 Nov 2015, 10:46

********* Service

My first and last visit to the bellairs virgin active was very disappointing, after having slipped in the steam room where there was no non slip mats on the floor last year may 2014 in the steam room, i slipped, two gentleman helped me to the reception, i asked the person at reception if i would be able to see someone as i figured i may have injured myself quite badly when i slipped, her response was \the biokineticist is busy for the next hour you will just have to wait"and proceeded to have a conversation with her colleague"

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply23 Nov 2015, 13:03
Official
Hello Vicky19,

We're so sorry for the frustration this has caused you.

Thanks for giving us the opportunity to look into this. I will be in touch with you as soon as we have the last bits of information.

Please don't hesitate to give us a call for any further assistance.

Kind Regards,
Tracy-Lee