********* and unprofessional

enquired at brigh****er Virgin active about adding my son to gym membership. have both vitality and multiply so wanted clarity on best deal. Next week went into my gym with my son and app**** through multiply but they couldn't register him? Next I was called by consultants that they couldn't do it. Called multiply who informed me first that I never qualified (clueless) and then that he was already a member! The consultant at Brigh****er managed to load a membership and they debited my account (on the wrong membership in any case) without me knowing it or giving authorization or bank details?! I blame multiply for this as they should insist on verification but hey its nice to debit people's accounts without them knowing about it. What ****es me off is that consultant at multiply Nosipho didn't bother to get back to me. Careful of what info u give to Virgin consultants. *********. waste people's time. multiply unprofessional.