Unauthorized debits to my bank account???!

I have been with Virgin Active for several years now, <br> My gym of preference being Groenkloof branch in Pretoria.<br> <br> I pay a fee of +/- R250 on a monthly basis for my gym membership.<br> My account was debited in April for +/- R700 ?? No staff at the gym has a clue as to why.<br> <br> Also your call centre takes ages to answer calls. Virgin active clearly takes advantage of the average South African consumer, its not like we know better right? Wrong.<br> <br> Virgin active is never seeing me again, I will reverse the payment and report it to a legal representative for further investigation.<br> <br> Highly disgusted and will ensure I share my disgust and opinion over every social and web based platform I have access to, bad move guys.<br>