SA
Sven A

1 reviews | Active since Nov 2012

01 Apr 2015, 08:15

Unauthorized Debit Order

I finished paying off the ridiculous cancellation fee at the end of February earlier this year to wake up this morning to another debit order off my account from your company?<br> <br> Your company is a joke, heading straight to the bank to reverse this order.

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply01 Apr 2015, 10:09
Official
Hello SvenVA,

Thank you so much for taking my call today.

On behalf of Virgin Active I once again would like to apologise for the inconsistency experienced.

I can confirm that we have corrected the error and I've sent you confirmation via email as discussed.

Kindest regards
Robyn