Un client-friendly debit order policy

Thanks for debiting my account on the 31st instead of the 2nd - since the agreed on date is the 1st (which fell on a Sunday). Like so many other people that expect movements over month-end, I was just a few rand short and was charged an honouring fee by my bank for your early debit. Thank you Liberty Life and DSTV for not inconveniencing clients and understanding that client funds will be available after month end. It's the principle here that matters to your clients - which you seem to avoid on a repetitive basis.