*****ULANT TRANSACTIONS ON CLIENT'S ACC

My son was a member of Virgin Active two years ago. He cancelled his membership after about 6 or 7 months. Paid in the additional to cancel the membership. Suddenly this year in March monies are being deducted from his bank account. The person using his banking details registered a member in Lonehill, Jhb - we reside in Pretoria North. By May he upgraded the member and started deducting over R600 from my son's account. The call center agent advised that the said person is an employee at their Lonehil branch. My son works part time and is a full time student. I contacted Virgin Active and to date nothing has been done. We are concerned how this employee is in receipt of my son's banking details - especially since my son's records should have been removed from their system. This employee now has very important personal details of my son, and can now use these details *****ulantly. VIRGIN ACTIVE DO BETTER IN PROTECTING YOUR MEMBERS. URGENTLY REPLY TO MY EMAILS. this does not even deserve a 1