1 reviews | Active since Nov 2010
Trying to Cancel My Contract.
I have a ONE year contract with Virgin Active Little Falls.<br> Due to work hours/days and financial constraints,I have been trying to cancel my contract.<br> <br> My contract ends this September (end of the month I think),as I signed a one year contract last year Sept due to our Liberty Rewards program making it affordable - AND then we ended our rewards program membership AND the gym introduced a new system AND increased fees!!<br> <br> I have phoned ( ***) - phones don't even ring,or the calls drop,sent emails [Email Removed] as I can't get to the gym while the sales guys are in (I know their hours - as I requested to see someone after my work hours) - Nothing!<br> <br> I am trying to find a way to discontinue my contract ASAP. but can't get any info,or help regarding not being able to go in and see someone within sales team hours.<br> <br> I can't continue to pay for something I haven't used in 10 months,AND CAN'T continue to pay,JUST because I can't get to the gym personally to speak to someone to CANCEL!!<br> <br> There must be a way to do this. <br> I have been waiting and trying for months to get help on this matter.<br> <br> I WANT TO CANCEL IT ASAP! Come on guys,let's work together!<br> <br>
Thanks for taking my call, so sorry I interrupted you.
Please look out for an email from me in response to your post.
Kind regards
Robyn
Thanks for taking my call, so sorry I interrupted you.
Please look out for an email from me in response to your post.
Kind regards
Robyn
