TREATING THE CUSTONER FAIRLY TO CANCEL

Hi<br> <br> I recently moved to Port Elizabeth and at the time I wanted to Join a Gym and i was under the impression that i was taking a month to month contract , but when i called the first time to cancel due to extenuating circumstances i was told it was a year contract, which was fine as i was already through 6 months of the year, now i call and am told that this is now reflecting as a 2 year contract, if i am new to the city and advised the consultant that I don't know how long i am staying, why was i given the 2 year contract, was i told this? I can guarantee that i would have remembered such info, DID THE SALES REP WANT THE COMMISSION, I AM PAYING FOR THIS LONG AND I REALLY DONT HAVE ACCESS TO A GYM SO I AM PAYING FOR NOTHING, I WANT PROOF THAT I SIGNED , I WAS NOT TOLD FOR 2 YEARS , I AM NOT EVEN STAYING HERE FOR THIS LONG, <br> <br> I WANT THIS CANCELLED EFF 12 MONTHS, I AM NOT PAYING FOR A WHOLE NEW YEAR , SHOULD YOU NOT HELP ME , I AM SURE THE OMBUDSMAN WILL HAVE A BALL WITH TREATING THE CUSTOMER FAIRLY.<br> <br> WHAT SERVICE IS THIS , I THOUGHT THAT EVERY CLIENT IS DELT WITH BASED ON THEIR CRITERIA , I WANT THIS CANCELLED ASAP. I EXPECT A REPLY.<br>