LJ
Leon J
1 reviews | Active since Feb 2012
15 Jul 2015, 07:40
Treadmills just cut out in the middle of workout
On the 16th of July I did my usual treadmill run at N1 City Virgin Active. On 2 occassions the treadmills cut out whilst I was running. The 1st time about 8 treadmills just stopped working. The 2nd time my treadmill just stopped working and started resetting itself.<br> <br> Whenever I go to N1 there is always at least 2 treadmills that are out of service due to technical faults!<br>
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Virgin Active South Africa's replyOfficial
15 Jul 2015, 13:46Hello BestCustomer,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the condition in which you found the treadmills.
A full cardio equipment refurb is due at our N1 City club in the near future and we trust that our member experience will improve greatly.
Kind regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the condition in which you found the treadmills.
A full cardio equipment refurb is due at our N1 City club in the near future and we trust that our member experience will improve greatly.
Kind regards
Robyn
Virgin Active South Africa's reply15 Jul 2015, 13:46
Official
Hello BestCustomer,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the condition in which you found the treadmills.
A full cardio equipment refurb is due at our N1 City club in the near future and we trust that our member experience will improve greatly.
Kind regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the condition in which you found the treadmills.
A full cardio equipment refurb is due at our N1 City club in the near future and we trust that our member experience will improve greatly.
Kind regards
Robyn