totally unacceptable

My friend and I joined virgin active some time in February and the agreement was that the 1st payment will be on the 17th of March but to my surprise we both received an sms that the first deduction will be on the 1st of March... This is not what we agreed on,well however on the 29th of February I called the call centre to enquire about this and I couldn't believe what I was told,apparently I have 2 payment dates one on the 1st and the 17th, when my friend called she was told if no money is received on the 1st they're going to deduct double on the 17.... The 1st of March came and the money was deducted from my account... I honestly don't mind paying the monthly fee but i wish we would have been told about this before signing the contract.<br> <br> I am really disappointed with all this and I hope this is not how alll new members are treated.