CM
Caryn M
1 reviews | Active since Apr 2012
02 Jan 2016, 09:17
Timetable issues
Dear Virgin Active, <br> <br> I went to the Bryanston branch this morning to do the 08h30 yoga class. There was in fact no class then. I was told by the reception desk lady that \we are having problems with the app". I escalated my complaint to the Manager on Duty (Clemence). <br> <br> Please note that this is not the only error on the website nor the app at present. If the app isn't working"
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Replies (1)Virgin Active South Africa's replyOfficial
04 Jan 2016, 09:53Hello carynmcnamara,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience caused.
The problem has been logged with our IT team and I will get an update on the fix shortly and provide you with feedback.
Kind regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience caused.
The problem has been logged with our IT team and I will get an update on the fix shortly and provide you with feedback.
Kind regards
Robyn
Virgin Active South Africa's reply04 Jan 2016, 09:53
Official
Hello carynmcnamara,
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience caused.
The problem has been logged with our IT team and I will get an update on the fix shortly and provide you with feedback.
Kind regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the inconvenience caused.
The problem has been logged with our IT team and I will get an update on the fix shortly and provide you with feedback.
Kind regards
Robyn
