CM
Caryn M

1 reviews | Active since Apr 2012

02 Jan 2016, 09:17

Timetable issues

Dear Virgin Active, <br> <br> I went to the Bryanston branch this morning to do the 08h30 yoga class. There was in fact no class then. I was told by the reception desk lady that \we are having problems with the app". I escalated my complaint to the Manager on Duty (Clemence). <br> <br> Please note that this is not the only error on the website nor the app at present. If the app isn't working"

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply04 Jan 2016, 09:53
Official
Hello carynmcnamara,

Thank you so much for taking my call today.

On behalf of Virgin Active I once again would like to apologise for the inconvenience caused.

The problem has been logged with our IT team and I will get an update on the fix shortly and provide you with feedback.

Kind regards
Robyn