Thrift at Pavillion Virgin Active

Virgin active Pavillion in Durban South Africa houses theifs and my assumption is that the staff are in on this. My iPhone 16 pro max was ****** from the locker, they broke the lock within 10min of me using the showers. Prior to this I asked the receptionist where can I get my phone a glass protector. She saw what phone it was. Just over an hour of working out I took a shower and came back to find the lock broken and only the cell phone was missing. Virgin active refuses to investigate the matter and use a absolutely pathetic insurance agency called sanlam which are even more *********** in investigating the matter. DO NOT TRUST OR USE THE VIRGIN ACTIVE PAVILLION UNLESS YOU WANT YI BE ******.