This gym is going backwards.

In last week it first started when we came to the gym and there was no water and no aircon working. When we came to the gym this morning there was no electricity. We would just highly appreciated if the crew at virgin could send us a sms to inform us if there is something wrong. Apparently the crew knew the electricity was off since yesterday but still no one could go through the trouble to inform all the members. Another problem is that there is sometimes no staff on duty to clean and put wieghts back. I have complained about a year ago that some of the machines and edges of the rubber floor is broken but it still seems that nobody has given attention to this matter. I would highly appreciate and recommend if they could give attention to this matter.