******* that lay the blame on the Customer

Been trying to cancel my membership (which should not have autorenewed in any case) since 2020. No one ever rep**** to my form sent in from their website. Went almost a year with no communication from them or funds withdrawn so I believed all was well. Then on Dec 31st 2021 they stole R760 from my account and sent me an email claiming that I owed them a further R1600. After many ignored emails they finally rep**** and conceded to cancel my membership HOWEVER they refuse to return the ****** R760 unless I can prove that I requested a cancellation. Seeing as I did so (again multiple times) via the form on their website I have no paper trail. Whose fault is that?! They are a bunch of ****** and I would not recommend them at all. Must be in massive financial trouble if they won't even pay back a measly R760 from a client who has not used them since the start of 2020. Pathetic