MS
Mathew S
1 reviews | Active since Feb 2015
06 Feb 2015, 15:10
*****'S
VIRGIN ACTIVE SUSPENDS MY ACCOUNT BECAUSE THEY SIGNED ME ONTO THE WRONG PACKAGE AND PROMISED TO RECTIFY IT. WHILE \TRYING TO RECTIFY IT""; ********* PRACTICES AND I REGRET CONSIDERING GOING WITH THEM. <br> <br> I PAID OFF MY ACCOUNT BUT THEY ARE NOW BILLING ME LAWYERS FEES AND EVERYTIME I TRY CONTACT THEM;NO ONE CAN HELP!<br> <br> I AM SO UPSET AND DISAPPOINTED BY THE SERVICE OF SUCH A WELL KNOWN BRAND. """
Helpful (0)
Replies (1)0
Replies (1)
Virgin Active South Africa's replyOfficial
06 Feb 2015, 16:52Hello MathewSissing,
Thank you so much for taking call today.
On behalf of Virgin Active I would like to apologise for the frustration caused.
As discussed, we have advised you that the attorneys have been notified that you have settled your arrears with us and your details have been removed.
Should you require any further assistance please feel free to contact me directly.
Regards
Robyn
Thank you so much for taking call today.
On behalf of Virgin Active I would like to apologise for the frustration caused.
As discussed, we have advised you that the attorneys have been notified that you have settled your arrears with us and your details have been removed.
Should you require any further assistance please feel free to contact me directly.
Regards
Robyn
Virgin Active South Africa's reply06 Feb 2015, 16:52
Official
Hello MathewSissing,
Thank you so much for taking call today.
On behalf of Virgin Active I would like to apologise for the frustration caused.
As discussed, we have advised you that the attorneys have been notified that you have settled your arrears with us and your details have been removed.
Should you require any further assistance please feel free to contact me directly.
Regards
Robyn
Thank you so much for taking call today.
On behalf of Virgin Active I would like to apologise for the frustration caused.
As discussed, we have advised you that the attorneys have been notified that you have settled your arrears with us and your details have been removed.
Should you require any further assistance please feel free to contact me directly.
Regards
Robyn