THEY ROB PEOPLE OF THEIR MONEY!!!!!

I am very disappointed with the service received from Virgin Active! They are a disgusting company with no morals! I joined virgin active last year, it was supposed to be a one year contract! My vitality got cancelled with Discovery and virgin active didn't even notify me that my premiums went up from R185 to R625!!! they just deducted it off my account (but they can send emails for every other stupid little thing)! When I wanted to cancel my contract I had to pay an additional R250 fee! even though my contract expires on the 31st March I had to still pay to get it cancelled! This was not explained to me in the sales pitch when I took the contract that when my contract expires it will go onto a month to month contract. So a client of theirs will still have to pay an additional fee no matter what the circumstance is and that is disgusting! They love money and will take money from people whenever they can! After I cancelled my contract and paid an additional fee they still deduct R625 off my account for a monthly fee. Now I have to wait 2 weeks for them to get back to me to see if they will refund me! They have a useless customer service. Your complain mean ntn as long as they get $<br>