They probably think i am hustlling for them!!!

Item: Virgin Active South Africa
Rating: 2
Author: Siseko M

I started having financial problems in February, then i couldnt pay so i requested them to freeze the account, then they said i cant because it was in arrears. So they advised me to pay the arrears over 3 months then i agreed, so i was about to go make payment, then they said if i go to my gym they will freeze it there, now when i went there they said

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Replies (1)

Virgin Active South Africa's replyOfficial

16 Mar 2015, 15:47

Hello sikhona06,

Thank you so much for taking my call today.

On behalf of Virgin Active I would like to apologise for the frustration caused.

Your membership has now been frozen for the maximum period of 6 months and your membership will automatically reactivate on the 1st August 2015.

Should you require any further assistance please feel free to contact us on ***.

Regards
Robyn

Virgin Active South Africa's reply16 Mar 2015, 15:47

Official