They are ******* and have the worst service.

At the start of my Virgin Active journey, I signed a contract to pay R510 every month for 2 years. 6 months in they started taking R536 without any notice or communication, abusing the trust I gave them with my banking. Only for after a year after signing the contract, they increased the fees to R600 per month contradicting the contract I signed. This morning I woke up to seeing my account being debit ordered for R710. No communication and just blatant theft. In December, there was a problem with the payment of my account. I corrected the payment on 4 January 2024. Now, it is March and I still cannot enter the gym because they refuse to do their jobs and update the system while I keep paying for the gym fees.

If you want a reliable gym, go anywhere else.