MM
Mimi M

1 reviews | Active since Aug 2009

07 Jul 2015, 15:56

Theft in the Locker Rooms whilst training

On Friday3 July 2015 whilst training at the Virgin Active in Bryanston around lunch time, 4 lockers were broken into and valuables ****** out of the lockers whilst training. Car Keys were even taken and the ******* went to the parking lot and stole money and valuables out of the car in the parking lot. My brand new cell phone (two month old) was ****** out of the locked locker.<br> <br> I called Virgin Active on Friday and left a manager after getting no joy from the staff at the reception to please call me back. I am still waiting for a call back from the manager. When i called head office, i was informed that the manager would deal with the issue and let me know if investigations are been carried out and if the gym will submit some sort of a claim.. I AM STILL WAITING FOR A CALL.<br> <br> According to some members this is not the first time this has happened at Bryanston Virgin Active..what have they done about this.<br> <br> VERY UNHAPPY&gt

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply07 Jul 2015, 16:31
Official
Hello mimim,

I am trying to get in touch with you, however the number provided does not seem to be going through. Is there an alternative number perhaps so I can get hold of you ASAP.

My contact number is ***

I look forward to speaking to you soon.

Kind Regards

Chris Morgan