TP
Thamesh P
1 reviews | Active since Sept 2014
15 Mar 2016, 15:05
Theft at Virgin Active Dainfern
On Sunday the 13th Of March, My Wallet and Cell phone was ****** from the change rooms. I had placed my bag with my wallet and cell phone in a locker and locked it with a combination lock. Upon my return from training, I noticed that the lock that I secured onto the locker was missing and upon further inspection that my wallet and cell phone was taken. I then had to fill in a report at the gym and was advised that someone would be in contact with me. Nobody has contacted me since. I would like to question the reason why you guys have so many camera's around when you don't put them to use. Is anybody's personal belongings safe at the gym??? Especially considering that my stuff was locked in a locker.
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Replies (1)Virgin Active South Africa's replyOfficial
15 Mar 2016, 17:20Hello Thameshp6,
Thank you for raising your concerns.
We're terribly sorry about the incident that has occurred.
I have been unable to contact you via the number provided and have sent you an email requesting an alternate number and convenient time to talk.
Look forward to talking to you.
Kind Regards,
Tracy-Lee
Thank you for raising your concerns.
We're terribly sorry about the incident that has occurred.
I have been unable to contact you via the number provided and have sent you an email requesting an alternate number and convenient time to talk.
Look forward to talking to you.
Kind Regards,
Tracy-Lee
Virgin Active South Africa's reply15 Mar 2016, 17:20
Official
Hello Thameshp6,
Thank you for raising your concerns.
We're terribly sorry about the incident that has occurred.
I have been unable to contact you via the number provided and have sent you an email requesting an alternate number and convenient time to talk.
Look forward to talking to you.
Kind Regards,
Tracy-Lee
Thank you for raising your concerns.
We're terribly sorry about the incident that has occurred.
I have been unable to contact you via the number provided and have sent you an email requesting an alternate number and convenient time to talk.
Look forward to talking to you.
Kind Regards,
Tracy-Lee
