1 reviews | Active since Jul 2011
THEFT AT MELROSE VIRGIN ACTIVE
<p>SHOES LEFT IN UNLOCKED LOCKER.</p> <p>THE NEXT DAY PHONED IN TO ENQUIRE.</p> <p>WAS TOLD THAT THEY ARE GONE.</p> <p>THEY ARE NOT IN LOST PROPERTY.</p> <p>WAS TOLD THE STAFF DO NOT *****.</p> <p>SO DOES THAT MEAN A MEMBER AT THE EXCLUSIVE MELROSE ARCH VIRGIN ACTIVE STOLE MY OLD SHOES WITH MY ORTHOTICS IN THEM AS WELL? THAT WILL BE THE DAY.</p> <p>I WAS ALSO TOLD THAT THE NIGHT MANAGER WHO WAS LAST THERE WILL PHONE ME AT 1PM ON FRIDAY TO LET ME KNOW IF ANY SHOES HAD BEEN FOUND.</p> <p>WELL THAT WAS LAST WEEK AND I AM STILL WAITING FOR THE PHONE CALL.</p> <p>IT SEEMS AS IF STAFF DEFINITELY DO ***** AT MELROSE ARCH.</p>
Thank you for taking my call and explaining your frustrations. I am sorry to hear that our team did not get back to you following the promise to do so, and I will take this up with the team at the club, as well as our regional director.
I will also email you to give you feedback and my contact details should you need them, so that you can raise any additional issues directly with me going forward.
Once again, please accept my sincere apologies for the unprofessional manner in which this was handled.
Regards,
Dave
Thank you for taking my call and explaining your frustrations. I am sorry to hear that our team did not get back to you following the promise to do so, and I will take this up with the team at the club, as well as our regional director.
I will also email you to give you feedback and my contact details should you need them, so that you can raise any additional issues directly with me going forward.
Once again, please accept my sincere apologies for the unprofessional manner in which this was handled.
Regards,
Dave