1 reviews | Active since Dec 2014
the worst contractors ever
i personally will never take out a contract with virgin active ever again as they clearly are expensive and pass the buck over.i had a previous contract signing up too one were i was supose to get the hole register promo package aswell which i never recieved and doing followups and promise callbacks for 2 months,i then became disponded and busy with studies and i never used my account however i do understand i was within contract but it was then braught to my attention that direct debit failed and then accuses me and saying i need to pay for months outstanding as my direct debit never fails and then it goes disconnected wityhout notifying which i was fien with as i decied onthe day fien ill just taqke out a new contract and THE SAME DAM THING!!!!DISCONNECTED AND NOW TO TOP IT OFF I GOT HANDED OVER WOW AND TELLING ME I NEVER PAID WHNE MY CHEQUE ACCOUNT HAS 5 DIRECT DEBITS AND THEY ALL GO OFF YOU POEPLE ARE PATHETIC AND EXPECT ME STILL TO PAY WHEN I WAS TOLD I WILL RECIEVE THE PROOF OF TRYING TO TAKE DD AS I WAS TO ENQUIRE WITH MY BANK AND NOW HANDED OVER!NO WAYS I NEVER HAD I BEEN EVER HANDED OVER AND NOW IM STILL EXPECTED TO PAY WHEN IVE BEEN DISAPOINTED TWICE OMG NO WAYS
Thank you so much for taking my call today.
On behalf of Virgin active I once again would like to apologise for any inconvenience caused.
Your payment arrangement has been recorded on our systems and should anything change on your end please feel free to contact me on 021- ***.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin active I once again would like to apologise for any inconvenience caused.
Your payment arrangement has been recorded on our systems and should anything change on your end please feel free to contact me on 021- ***.
Kindest regards
Robyn
