The worst club (vanderbijlpark)

The worst club (vanderbijlpark) since Michael left and was replaced by Willie Venter, the service went down the drain. Instead of fixing the problems Willie chose the path to constantly irritate and aggravate member to a point where they cancel their membership and look for green pastures. The latest is now they want to stick a sticker on you with a time, not knowing if the person writing the sticker have covid, taking in mind the volumes of people accessing the gym. I refused this sticker as I don’t give the gym my consent to either touch me or place a sticker on me. I went up and started with my training session, after an hour I was harassed by a staff member “Sydney” We got into a verbal confrontation where I told him nowhere in my contact does it stipulates that I’m capped for only one hour of training. He kept making the claim that it is in my contract, I told him to show it to me on black and white he kept provoking me, till a point where I showed him a “toffee” as a gesture to his claim that I have signed any agreement whatsoever that I’m capped to 1 hour a day and still need to pay my membership in full. Long story short, today I have received my suspension for 3 months. Taking into consideration that I’m a member of this club for the past 20 years since H&R. Never in my 20 years of training have I experienced the amount of drama I have since Willie came into the picture and I will strongly advise that you perform a survey to get the members opinion on him as members is leaving the club in droves. I really feel the way this whole incident was handled is childish and *****s the brand. How can you expect members to pay for a full membership without giving them the benefit for what they paid for? Half of the equipment is out of order or blocked due to covid and now you want to limit our time. Sorry you have totally lost my trust and respect. I have made the decision to cancel my membership and I will join your competition. Taking that I’m well- known by many people in the fitness industry, I will make it a life mission to convince people to cancel their membership with you. I have already the commitment of 27 individuals that is going to cancel their membership month end as they are members for 5 years plus with no fixed contract and is now on month to month basis. I have also posted to all my Social media accounts asking everyone to cancel their memberships with you. Keep on treating your members like little children in kindergarten and we will see for how long you will be able to keep your doors open.