The most difficult gym to join!!

I signed the contract and paid the R695 application fee as well as the R130 card fee on the 22nd of July. The sales consultant phoned me the following day saying that I do not qualify for the own your life benefit and that I should sort it out with Liberty Life. I then looked into other Liberty products that I could add to my profile so that I could then qualify for the fitness benefit. During this process, the sales consultant phoned me constantly. At one point he indicated that I should get a new broker as my current one is taking too long. I finally got an investment savings plan with Liberty and then contacted Virgin to notify them that I now qualify. The sales consultant notified me that I now have to pay an additional R305 for the Liberty gym application. Really?? This morning, I went to Groenkloof and was informed that firstly my card is not active and secondly my membership is at actually at Moreleta. I asked her to please assist me and she told me that I should phone Moreleta. Their number didn't work so I phoned the call centre and they said that I should sort it out with Groenkloof. SO now what? I dont know who to phone or speak with? This is my last resort.