1 reviews | Active since Apr 2016
Thanks again Virgin Active!!!!
I cancelled my gym membership with Virgin Active as I was unable to attend for a couple of months and so it wasn't beneficial at the time. What also aided to my decision to cancel was the fact that Virgin Active took it upon themselves to change the payment from month to month. One month would be approx. R360 and the next approx. R402.50 and this was still after I called to query what their problem was. To my horror, I have just been debited R402.50 when last month was the last payment and I confirmed this with them. I am so incredibly frustrated with this company and will not consider gyming with them when I take up a new contract in the near future. I cannot stand unprofessionalism and the shear irritation of having to deal with their consultants who always provide conflicting information. Sort out my refund Virgin Active! I have had enough now!!!
Thank you for taking the time to talk to me.
Please accept our apologies for the inconvenience caused.
I can confirm that your membership has been cancelled and the necessary refund has been processed.
Please feel free to give us a shout if you need any further assistance.
Kind Regards,
Tracy-Lee
Thank you for taking the time to talk to me.
Please accept our apologies for the inconvenience caused.
I can confirm that your membership has been cancelled and the necessary refund has been processed.
Please feel free to give us a shout if you need any further assistance.
Kind Regards,
Tracy-Lee
