PS
Paula Solomon-Smith
1 reviews | Active since Oct 2015
29 Oct 2015, 11:14
Thank you for going the extra mile!
Thank you so much to the team at Virgin Active Cresta who helped me on Monday when I tore my calf muscle. You assisted with first aid and helped to my car, offered to drive me home, Dave the physio was on hand to strap me up and make sure I was ok to leave the gym. I received calls throughout the day to check if I had arrived at work and just to see how I was in general. A few days later I received a text to check on my progress.<br> <br> You have blown me away with your concern and compassion. Thank you so much for going the extra mile! I am proud to call Cresta my home club. Special thanks to Simon, Goodboy and Dave.<br> <br> Keep it up!
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Replies (1)Virgin Active South Africa's replyOfficial
29 Oct 2015, 11:29Hello paula4,
Thank you so much for taking the time to provide us with this feedback!
Wow, this is really great news. We always strive to provide the best member experience and what joy to hear that our team is doing so.
We wish you a speedy recovery and I will pas on this feedback right a way :)
Kind regards
Robyn
Thank you so much for taking the time to provide us with this feedback!
Wow, this is really great news. We always strive to provide the best member experience and what joy to hear that our team is doing so.
We wish you a speedy recovery and I will pas on this feedback right a way :)
Kind regards
Robyn
Virgin Active South Africa's reply29 Oct 2015, 11:29
Official
Hello paula4,
Thank you so much for taking the time to provide us with this feedback!
Wow, this is really great news. We always strive to provide the best member experience and what joy to hear that our team is doing so.
We wish you a speedy recovery and I will pas on this feedback right a way :)
Kind regards
Robyn
Thank you so much for taking the time to provide us with this feedback!
Wow, this is really great news. We always strive to provide the best member experience and what joy to hear that our team is doing so.
We wish you a speedy recovery and I will pas on this feedback right a way :)
Kind regards
Robyn
