Thank you for a humiliating experience

<p>I have been with Viring active for alomst 2 years, after seeing their annual increase I decided I cannot afford this luxury anymore and opted to cancel my membership with effect the 30th June 2016. I received confirmation Jason Dembarem stating that I have full access until 30th June.</p> <p>This morning I wake up bright and early and head to the gym to make use of my last month, how embarassing when I cant gain entry, then it is explained to me in front of people that my contract ended 31st May (made me feel like an absolute idiot). After stating that I had access as per the email until 30th June, it was a shrug and 'oh well you will need to sort this out' (Dont get me wrong, the gentleman that assisted was polite). 6h30am and now have to drive all the way back home feeling humiliated and now thinking I have to waste MY time sorting out Virgin Actives error! Thank you for wasting my petrol and my time, guess I wont get reimbursed for this hey???? For YOUR ERROR!!!! After doubting if I wanted to leave Virgin Active you have made it clear that your customers mean nothing to you, its all about the money.</p>