Thank you

I wrote a report last week about the bad service I had received from Virgin Active with regards to a special offer I missed out on because Discovery Health Vitality did not sign me up on the day requested.<br> <br> I received a phone call from Robyn at Virgin Active Head Office to say that Virgin would honour the special and in their private capacity, if I met all the requirement refund me part of the joining fee.<br> <br> Thank you for responding so quickly and sorting the problem out for me. I am just sorry I had to go to the lengths I did to get a response.