1 reviews | Active since May 2018
Terrible, Terrible Virgin Active
Signed up with Virgin active - the sales representative gave me all the information - ensured me that I'll pay R499 for the duration of the contract (2 years), after the first twelve months, they increased my monthly payment to R525. However, the sales representative sold me a package that I wouldn't even qualify for for 12 months. Turns out you need to be younger than 25 years (this was never communicated to me) and at time of signing I was already 25 years and 1 month old. You would think that people at Virgin Active have your best interest at heart and would want to sell you a product that you qualify for. Never was I once informed of this price increase, just went straight off my account. Terrible service. Virgin Active, you might make an extra R450 off of me for 12 months, but you just lost a life long customer! Will never ever support them ever again and will advise anyone else to do the same.
