Terrible Service with Misleading Information to Customers

<p>I have been trying to resolve a membership issue with Virgin Active Waterfall Corner and even went to Virgin Active Groenkloof for help. Not one of the managers can call back. I had to deal with various other people, but no one can come up with a solution. Had one call that said they can cancell my membership but not refund my money. This for a membership that was not suppose to be for myself but for my son. A membership that no one has used for ten months but Virgin takes money every month! The last call I had from them I was informed that I can use Hello Peter and facebook to vent my frustration as they can't help me with my problem.</p> <p>Absolutely ridiculous !</p> <p> </p>