Terrible service as always at Virgin ActiveMontana

Never try to open a membership by Virgin Active! I was stupid enough to take a 2 year contract. My contract EXPIRED on the 1st of February 2016.<br> I went to cancel it on the 31st of January 2016. Where the guy told me that my contract ends on the 1st of FEBRUARY 2016.<br> I told him I know I just want to cancel it so that it doesn't go off anymore, on which he apparently \cancelled\" it, like I wanted. The last month went of via debit order and it was fine up until now that I receive an sms saying that virgin active went off AGAIN. I called the admin of Virgin Active and she said that it was never cancelled and my contract was opened on January 2014 for a 2 year contract. And my contract only expires in April 2016???? How the hell is that even two years, I saw with my own two eyes on their computers behind the reception that it expires the 1ST OF FEBRUARY 2016??? Now I have to once again pay money to Virgin active which I already did to cancel?? I have a witness that was with me the day I went to cancel my contract. Pathetic service, Virgin Active only likes to ***** from people!<br> Will never return to that gym because of the lack of training provided to staff of the reception and admin!"