Terrible service

<p>My husband tried to join virgin active again ( he canceled his membership after 2+ years due to health issues in 2016 but he joined in 2013) and phoned yesterday but they refuse to let him join. He was 17 (2006) when he joined for the first time and his mother took out the contract but never payed now they say he must pay it! It is unacceptable. How can they keep him responsible for his mothers dept?! When we joined three years ago it was no issue. Now head office refuse to assit him in resolving this issue so that he can gym. We are so upset that I am considering cancelling my contract as well. Unacceptable that head office or Middelburg refuses to assist him. If they check he payed every month for the period he was a member since 2013. They should also not refuse people on 'legal' grounds if they have none! Number 1 you cannot hold a person resposible for dept in he/she did not sign that contract, number 2 he was still a minor and number three they should go and study the laws regarding civil lawsuits!</p>