NM
Nkazi M

1 reviews | Active since Oct 2015

06 Jun 2016, 18:06

Terrible service

<p>After consulting with so many people my issue is still not resolve and im still waiting for my money.</p> <p> </p> <p>I have sent you guys my bank statement 3 weeks ago and no one bothered to get back to me. I have been waiting since May to be told today that my refund was not processed. Im not happy!!!!!!! I want my money back. You can even ewallet or EFT or send it via shoprite I just want my money back. Pay back my money?!</p>

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply07 Jun 2016, 09:22
Official

Thank you so much for taking my call today. On behalf of Virgin Active please accept my apology for the inconvenience caused. Your refunds have now been processed and the funds will reflect within 48 working hours. Kind regards

Robyn