TERRIBLE SERVICE

Good Day<br> <br> About 2 or even more months ago i sent a query to virgin active, with regards to joining them ( i had gone through their website ) <br> I have not heard from them ever since. <br> About 3 weeks ago i sent a complaint with regards to not getting any feedback. <br> I still have not heard from them. When you submit your query they say that a consultant will contact you. Which I'm now waiting for 2/3 months. <br> This is absolutely ridiculous, they are so quick to ask why you are leaving the gym when you cancel your contract but don't even have the decency to contact you when you have sent through a query. <br> Shame on you Virgin Active. Absolutely disgusted in your services