dD
debbie D

1 reviews | Active since Jan 2017

11 Jan 2017, 11:52

Terminally Ill Patients Penalized at Virgin Active

<p>My husband was diagnosd with terminal cancer in March 2016. </p> <p>I tried to cancel my husbands gym contract with Virgin Active as he was too weak to attend gym.</p> <p>We have been paying the fees in full every month even though he was not able to go to gym due to his health.</p> <p>In December 2016 I asked Virgin if we coould cancel the contract due to the cancer and they told me to get a letter from our oncolgist stating that my husband has terminal cancer, which I did but Virgin Active said we still have to pay 40% of the remaining contract.</p> <p>We have paid it but I am very disappointed with their attitude! </p>

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