JC
Julie C
1 reviews | Active since May 2012
09 Jun 2015, 08:36
Telling me to go to another gym, is not a plan B.
\you can always use another facility"is what I was told last night in Sunward Park"
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Replies (1)
Virgin Active South Africa's replyOfficial
09 Jun 2015, 15:13Hello jewelee ,
Thank you so much for taking my call today.
We understand that load shedding can be disruptive and frustrating for all concerned. We do apologise for any inconvenience caused when you are training in our clubs.
In a few of our clubs, we do have back-up facilities that supply enough emergency power for a short period but not to operate the full facilities in the club for an extended period. We are exploring as many alternatives as possible but like many businesses in South Africa, all face the same challenges of balancing service, significant costs increases and impact on the environment.
Please approach your club general manager with your concerns to keep these lines of communication open. We do listen and assure you that we will do our best to address the problems as they arise.
Kind Regards,
Chris M
Thank you so much for taking my call today.
We understand that load shedding can be disruptive and frustrating for all concerned. We do apologise for any inconvenience caused when you are training in our clubs.
In a few of our clubs, we do have back-up facilities that supply enough emergency power for a short period but not to operate the full facilities in the club for an extended period. We are exploring as many alternatives as possible but like many businesses in South Africa, all face the same challenges of balancing service, significant costs increases and impact on the environment.
Please approach your club general manager with your concerns to keep these lines of communication open. We do listen and assure you that we will do our best to address the problems as they arise.
Kind Regards,
Chris M
Virgin Active South Africa's reply09 Jun 2015, 15:13
Official
Hello jewelee ,
Thank you so much for taking my call today.
We understand that load shedding can be disruptive and frustrating for all concerned. We do apologise for any inconvenience caused when you are training in our clubs.
In a few of our clubs, we do have back-up facilities that supply enough emergency power for a short period but not to operate the full facilities in the club for an extended period. We are exploring as many alternatives as possible but like many businesses in South Africa, all face the same challenges of balancing service, significant costs increases and impact on the environment.
Please approach your club general manager with your concerns to keep these lines of communication open. We do listen and assure you that we will do our best to address the problems as they arise.
Kind Regards,
Chris M
Thank you so much for taking my call today.
We understand that load shedding can be disruptive and frustrating for all concerned. We do apologise for any inconvenience caused when you are training in our clubs.
In a few of our clubs, we do have back-up facilities that supply enough emergency power for a short period but not to operate the full facilities in the club for an extended period. We are exploring as many alternatives as possible but like many businesses in South Africa, all face the same challenges of balancing service, significant costs increases and impact on the environment.
Please approach your club general manager with your concerns to keep these lines of communication open. We do listen and assure you that we will do our best to address the problems as they arise.
Kind Regards,
Chris M