ZH
Zanele H

1 reviews | Active since Mar 2015

07 Apr 2015, 13:08

Swift response from Virgin Active

On the 25th of March 2015 I submitted a complaint on the terrible service that I en-counted at Virgin Active Lorraine, Port Elizabeth. In less than 24 hours Mr Chris Morgan made contact with me to resolve the issue. I would like to thank Virgin Active for their swift response to my complaint. Thank you for your professionalism. It is comforting to know that customer service is a great deal to Virgin Active. I look forward to a stress free gym life in the future.<br> <br> Kind regards,<br> <br> Zanele

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply07 Apr 2015, 16:41
Official
Hello zzhlalukana,

Thank you so much for acknowledging Chris on his awesome service delivery!

It is always a great when we receive such wonderful feedback from our members.

I will be passing this compliment onto the rest of the team and management as well.

Happy gyming :)
Robyn