GC
Gavin C
1 reviews | Active since Sept 2012
25 Feb 2015, 17:00
Sweat Towels optional?
I have noticed that the sweat towel is an optional item at my Virgin Active these days. It has somehow been replaced by a cell phone? Today I noted that one in three people carried a sweat towel. This is not only unhygienic but disgusting! I also noted that the staff did not and have never instructed members to please in future bring a sweat towel. Please enforce the rule as it is just respect for ones fellow members.
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Virgin Active South Africa's replyOfficial
26 Feb 2015, 09:22Hello clynick,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for your experience.
Do know that we try our best to manage this rule in our clubs. Thank you very much for your feedback, I will surely pass it on to the relevant team for consideration.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for your experience.
Do know that we try our best to manage this rule in our clubs. Thank you very much for your feedback, I will surely pass it on to the relevant team for consideration.
Kindest regards
Robyn
Virgin Active South Africa's reply26 Feb 2015, 09:22
Official
Hello clynick,
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for your experience.
Do know that we try our best to manage this rule in our clubs. Thank you very much for your feedback, I will surely pass it on to the relevant team for consideration.
Kindest regards
Robyn
Thank you so much for taking my call today.
On behalf of Virgin Active I would like to apologise for your experience.
Do know that we try our best to manage this rule in our clubs. Thank you very much for your feedback, I will surely pass it on to the relevant team for consideration.
Kindest regards
Robyn