Stop Dep-Orders

Good Day i was called by your head office two times now !!!! because my debit order declined , i told you to stop all debit orders i will rejoin when i am ready again . but now this morning you try to take money off my acc ??? Also now i hear that because i did not say the word cancel you did not stop my membership , what part of (stop all debit orders i will rejoin when i am ready again) did you not understand ?????? Now this morning i get this email ..........

Hi Christiaan, Hope this e-mail finds you well. I do apologise for the delay in response. Kindly note, there is currently an arrears amount of R925.00 that is reflecting on your membership. I have attached a copy of your statement for your perusal. For your convenience, please find our banking details below, or alternatively, this amount can be paid at your local club. Bank: Nedbank *** 040 737 Branch code: 145209 Cape Town Main Account Reference number: ********** 754 Please feel free to contact me should the need arise. Kind Regards

Inshaaf Ameerodien Customer Care Specialist T +27 (0)86 ********** W virginactive.co.za

VIRGIN ACTIVE | SOUTH AFRICA

PLEASE RESPOND TO ME