AP
Alarice P

1 reviews | Active since Mar 2014

23 Feb 2015, 10:42

Still waiting

I signed up for a booster pack on Tuesday last week. I paid on the spot and was told a personal trainer would contact me. Not a word....I haven't even received an email. I'm a very unhappy client.

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply23 Feb 2015, 13:45
Official
Hello alarice_lynne,

Thank you for taking my call today.

On behalf of Virgin Active I once again would like to apologise for the level of service received.

As discussed, you have received a call from the club general manager, Brenton,and your personal training session has been booked .

I trust that your experience with us will become more pleasant in the near future :)

Regards
Robyn