NA
Nivashani A

1 reviews | Active since Jan 2013

07 Jul 2015, 17:42

Steam Room Never works

Hello,<br> <br> Over the past 3/4 weeks the steam room in the ladys change rooms has almost never worked. When it is on, its not hot enough to use. T<br> Alot of people have complained about this, but it falls on deaf ears. The people at reception can do nothing. It actually seems like there is no interest in it getting fixed. <br> <br> I am considering moving to another club. It is disappointing that they cannot get something like the steam room sorted. <br> <br> <br> <br>

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply08 Jul 2015, 10:24
Official
Hello Nivashani,

Thanks for taking my call today.

I would like to apologise on behalf of Virgin Active for the frustrations caused due to the steam room at Vodaworld not working as it should.

I have been in contact with the Clubs Manager and she will be in contact with you shortly.

Thank you for your understanding.

Kind Regards,

Chris M