RE
Roche E

1 reviews | Active since Oct 2012

17 Apr 2015, 13:18

STAFF THREATENING MEMBERS

I was approached by the FI and questioned whether we were using certain weights in the squat area. I responded with a non argumentative tone and said yes. He immediately rep**** very attacking'ly of how we needed to pack this away.<br> However before I could explain the reason for us leaving it because another member would have made use of it he attacking'ly said if I had a problem we could take this outside. I laughed this off and continued to train, however as this set in I felt very perturbed by this and immediately thought this to be an unacceptable manner in which to deal or treat members at a world class facility. We go there to workout and relax in a safe and comfortable environment not to be threatened by egotistical testosterone steroid driven male staff.<br> I approached him again and asked him what his problem was he shunted me away and pulled my arm, I retaliated and immediately felt I needed to defend myself against him.<br> Since when does a staff member put his hands on any member when engaging them?<br> I truly feel displeased by his intimidating behavior and think his unprofessional manner in which he dealt with the situation was not of the world class standard expected from STAFF

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply17 Apr 2015, 15:40
Official
Hello rochevaneeden,

Thank you so much for taking my call today.

Virgin Active does not condone any abusive behaviour from our staff nor members.

I await your email and will get back to you with feedback regarding your concerns highlighted.

Kindest regards
Robyn