KJ
Kobus J

1 reviews | Active since Sept 2013

01 Sept 2016, 20:23

SPINNING CLASSES

<p>I'm use to Virgin Active in Potchefstoom where the spinning was absolutely fantastic. </p> <p>I moved to Windhoek and then joined Virgin Kleinne Kuppe and thought it would also deliver a excellent service. Well its the 2nd time this week that the spinning coaches do not pitch for class or are late for class. The sad thing is after 15min someone will inform us about this and then we just have to keep ourselves busy. Whats happening with the service? Why do we have to pay so much it the coach don't pitch or is late for class? How will classes get full with such n reputation? Really disappointed </p>

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply02 Sept 2016, 10:00
Official

Thank you so much for taking my call today.

On behalf of Virgin Active please accept my apology for the level of service receivd.

This matter will be addressed internally and feedback will be provided shortly.

Regards

Robyn