1 reviews | Active since Mar 2009
Sort your own transport problems!
Listen, I've been a member at virgin active for years now and use other Virgin active clubs and the Centurion staff are the only ones with attitude problems. As if they have a chip on their shoulders. As if they are doing the club and its members a favour by being there- at their jobs! Last night was the 4th time I was asked by a staffer for a lift home. I AM A MEMBER! I AM A VALUED CLIENT. When I leave my bank or Woolies or Pick 'n Pay, the staff don't ask for lifts, as if we are peers or acquaintances or colleagues or co-workers. It is entirely unprofessional and unacceptable not to mention rude, dangerous, presumptive, inappropriate and insulting. Talk to your staff. Their transport problems are not mine ! (that issue should be dealt with by you before you employ them, not so???) . I'd hate to bother Ross Faragher-Thomas with something that can be rectified by the Centurion Club manager forthwith.
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for your experience at the Centurion club.
I have addressed your concerns with the management team at Centurion and the matter has been addressed internally.
Thank you so much for the feedback!
Regards
Robyn
I have tried to touch base with you via your mobile phone but to no avail.
On behalf of Virgin Active I would like to apologise for your experience at the Centurion club.
I have addressed your concerns with the management team at Centurion and the matter has been addressed internally.
Thank you so much for the feedback!
Regards
Robyn
